Exchange and Return Policy

Dear Consumer:

Consumer protection laws guarantee the right to exchange a defective item or return it for a refund, subject to the following conditions:

  • Items may be exchanged or returned for a refund within fifteen days of the date of receipt.

  • Perishable consumer goods are excluded from exchange and return policies.

  • Exchange or return for a refund applies if the item is defective or does not conform to standard specifications or the intended purpose of the purchase.

  • Proof of purchase (such as the sales invoice or other evidence confirming the item was purchased from the same supplier) must be presented